Angel's Quarter Privacy Policy

Information We Collect

We collect information you provide, information created when you use the booking site, and information we receive from booking, payment, property-management, analytics, and support providers.

• Contact and guest details, such as name, email address, phone number, and optional notes you enter during checkout or when asking for help.
• Stay and reservation details, such as selected property, stay dates, guest count, rates, taxes, fees, promo codes, checkout intent status, booking reference, and related confirmation or support information.
• Payment setup information. Card entry is hosted by Stripe; we receive tokenized payment-method identifiers, setup metadata, provider status, and consent records, not full card numbers or card security codes.
• Site and device information, such as pages and listing cards viewed, booking funnel events, browser or device details, IP address, referring URLs, host names, UTM or channel parameters, and approximate interaction timestamps.
• Browser storage information, such as a temporary checkout draft saved in session storage so a checkout can survive a refresh.

How We Use Information

We use personal information to:

• operate the booking site, show live availability and rates, prepare quotes, and complete or support booking requests;
• save guest details, tokenize payment methods, request reservations, confirm bookings, and prevent duplicate provider writes;
• send booking, payment, service, and support communications;
• maintain security, debug errors, detect abuse, prevent fraud, and protect guests, properties, Angel's Quarter, and providers;
• measure product usage with privacy-aware analytics, including hashed booking, listing, reservation, and brand identifiers where the analytics contract calls for them; and
• comply with legal, tax, accounting, chargeback, insurance, and operational obligations.

How We Share Information

We share information only as needed for the purposes described in this policy, including with:

• the brand, managed properties, staff, and affiliated operating entities that need the information to host, support, or service your stay;
• property-management and booking providers, including Guesty or similar systems used to check availability, create payment methods, and request or manage reservations;
• payment providers, including Stripe, for payment-method setup, wallet or card tokenization, fraud checks, and payment-related support;
• product analytics, cloud hosting, database, messaging, observability, support, and security providers;
• professional advisers, insurers, payment networks, banks, regulators, courts, law enforcement, or other parties when needed to comply with law or protect rights; and
• another organization in connection with a merger, acquisition, financing, restructuring, or sale of business assets, subject to appropriate protections.

We do not sell personal information. We do not use this booking site to share personal information for cross-context behavioral advertising. If that changes, we will update this policy and provide any legally required choices.

Cookies And Storage

The booking site may use cookies, local storage, session storage, pixels, and similar technologies to keep the site working, remember temporary checkout state, measure site performance, understand booking funnel health, and secure the service. You can usually control cookies and storage through your browser settings. Some features may not work correctly if your browser blocks required storage.

Retention And Security

We keep personal information for as long as needed to operate the booking site, support and document reservations, resolve disputes, prevent fraud or abuse, and satisfy legal, tax, accounting, payment, chargeback, insurance, and operational requirements. Temporary checkout drafts stored in your browser remain there until the browser or you clear them.

We use administrative, technical, and organizational safeguards designed to protect personal information. No internet service can guarantee perfect security, but we work to limit access to people and providers who need the information for the purposes described in this policy.

Children

This booking site is intended for adults arranging travel. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this site.

Your Choices And Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of personal information, to object to or restrict certain processing, to opt out of certain disclosures, or to appeal a privacy-rights decision. We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising privacy rights, but some information may be necessary to complete or service a booking.

To make a privacy request, email privacy@brightwild.com. If your request relates to a confirmed reservation, include the booking reference and the email address used for the booking.

California Notice

California residents may have rights to know, access, delete, correct, limit certain sensitive-information uses, opt out of sale or sharing, and be free from discrimination for exercising those rights. The categories of personal information we collect and disclose for business purposes are described above. We do not sell personal information and do not use this booking site to share personal information for cross-context behavioral advertising.

International Transfers

Our operations are based in the United States. If you use this site from outside the United States, your information may be processed in the United States or other countries where we or our providers operate. Those countries may have privacy laws that differ from the laws where you live.

Changes To This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. If changes materially affect how we use personal information, we will provide any additional notice required by law.

Contact Us

Questions or privacy requests can be sent to privacy@brightwild.com. For stay-specific help, use the support channel provided in your booking confirmation or guest portal.